Privacy Policy

Last Updated: January 19, 2026

This Privacy Policy explains how Jax Rowe ("we," "us," or "our") collects, uses, and protects your information when you visit this website or purchase digital products.

1) Information We Collect

We may collect the following types of information:

Information You Provide

  • Name

  • Email address

  • Billing information (such as billing addresses)

  • Purchase details (product purchased, date, and transaction information)

  • Messages you send us (for example, emails to customer support)

Information Collected Automatically

When you visit the site, we may automatically collect:

  • Device and browser information

  • IP address

  • Pages viewed and actions taken on the site

  • General location data (approximate, based on IP address)

  • Cookies or similar tracking technologies (see Section 6)

2) How We Use Your Information

We use your information to:

  • Process payments and deliver digital downloads

  • Send purchase conformations and download links

  • Provide customer support (including download assistance)

  • Maintain website security and prevent fraud

  • Improve site performance and user experience

  • Comply with legal obligations

We do not sell your personal information.

3) Payments

Payments are processed by third-party payment providers. We do not store your full payment card details. Payment providers may collect and process information according to their own privacy policies.

4) How We Share Your Information

We use your information to only in limited circumstances, including:

  • Service providers who help operate the website and deliver products (for example, hosting, email delivery, payment processing)

  • Legal compliance if required by law, court order, or valid legal process

  • Business protection to investigate fraud, security issues, or violations of our Terms

5) Data Retention

We retain personal information only as long as necessary to:

  • Provide the products and services you requested

  • Maintain purchase records for accounting and tax purposes

  • Resolve disputes and enforce agreements

  • Comply with legal requirements

6) Cookies and Analytics

This website may use cookies and similar technologies to function properly and to understand site performance.

Cookies may be used to:

  • Remember preferences

  • Enable core site functionality

  • Analyze traffic and improve the website

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7) Email Communications

When you purchase a product, wd will email you transactional messages such as:

  • Order confirmations

  • Download links

  • Support responses

If we offer an email newsletter in the future, you will only receive marketing emails if you opt in. You can unsubscribe at any time using the link in those emails.

8) Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Your Privacy Rights

Depending on your location, you may have rights related to your personal information, such as requesting access, correction, or deletion.

To make a privacy request, contact: jax@jaxrowe.com

10) Children's Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

11) Third-Party Links

This website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most current version. Continued use of the website after changes means you accept the updated policy.

13) Contact

If you have questions about this Privacy Policy, please contact jax@jaxrowe.com.

14) Governing Law

This Privacy Policy is governed by the laws of the State of Tennessee, without regard to conflict of law principles.